Effective Date: September 20, 2023

Purpose

The purpose of this Privacy Policy is to explain how Income Series collects, uses, and shares personal information about visitors to our website incomeseries.com, customers, newsletter subscribers, and others who interact with our brand (“you”). Please contact us at contact@incomeseries.com with any questions or concerns.

Information Collection

We collect personal information from you when you use our website incomeseries.com, contact customer service, fill out forms, download apps, or interact with our sales team. This may include contact details, financial information, order details, demographic data, website usage data, and device information. We use cookies and similar technologies to track activity on our site. We collect information necessary to respond to your requests, process orders, and provide our services.

Information Use

We use the information collected for purposes such as:

  • Processing orders and responding to requests – We use your information to complete transactions, fulfill orders, and respond to inquiries. This includes order details, contact information, and financial information.
  • Improving our website, apps, and services – We analyze usage data and other metrics to improve the performance, design, and user experience of our digital platforms.
  • Personalizing your experience – We may use information like past interactions and website activity to tailor content and recommendations to your interests.
  • Marketing relevant offers and products – We may send you marketing communications related to your preferences and interactions with our brand. You can opt-out at any time.
  • Providing customer service – We use your contact details to respond to questions, concerns, or issues you submit to our customer service team.
  • Detecting and preventing fraud – We may use your information for security purposes like detecting bots, spam, abuse, fraud, and illegal activity.

We only share your information with service providers to operate our business and as required by law. We do not sell your personal information.

Cookies and Tracking Technologies

This section explains how Income Series uses cookies on our website incomeseries.com. Cookies are small files stored on your device that help websites work more efficiently and provide analytics.

We use necessary cookies to enable basic site functionality like page navigation. We also use analytical cookies to understand website usage and improve the user experience. Marketing cookies allow us to customize content based on your interests.

You can adjust your browser settings to reject non-essential cookies, but some website features may not work properly as a result.

We may combine data from cookies with other information like your IP address and browser type to generate statistics about site visitors. Third-party cookies are governed by their own policies.

You can learn more about how cookies work at www.allaboutcookies.org. Check your browser’s help menu for instructions on managing cookie settings.

Contact us at contact@incomeseries.com if you have any other questions about our use of cookies.

Cookies and Tracking Technologies

Income Series uses the following types of cookies:

  • User input cookies to track form data and shopping carts – These allow our website to remember what users enter into forms and add to their shopping cart so information is not lost as they navigate.
  • Authentication cookies to identify logged in users – These cookies recognize returning registered users so they stay logged in to our site.
  • Security cookies to detect failed logins – These cookies track failed login attempts to protect accounts from brute force attacks.
  • Multimedia cookies for video and audio playback – These cookies store data like bandwidth and buffering to ensure smooth playback of audio and video.
  • Load balancing cookies to manage traffic – These cookies distribute website traffic efficiently across our servers to prevent overload.
  • UI customization cookies to remember user preferences – These cookies save user preferences like font size and layout selected in our customization tools.
  • Social media sharing cookies to enable content sharing – These cookies allow logged in social media users to share our content directly to their profiles.
  • Social plugin tracking cookies to analyze logged in users – These cookies help us understand how users interact with social media plugins on our site.
  • Third party advertising cookies for outside ad platforms – These cookies deliver ads and track performance for advertisers unaffiliated with our website.
  • First-party analytics cookies like Google Analytics (required consent) – These cookies collect visitor data for our internal analytics, like bounce rates and pageviews.

We use necessary cookies for basic functionality. Other types like analytics require opt-in consent. You can manage cookie settings in your browser. Contact us with any cookie questions.

Categories of Cookies

The cookies used by Income Series fall into these categories:

  • Necessary cookies that enable core website functionality – These cookies are critical for basic site operations like page navigation and access to secure areas.
  • Analytical cookies that track visitors and performance – These cookies help us understand how visitors interact with our site so we can improve user experience, site architecture, and more.
  • Functionality cookies that recognize returning users – These cookies identify repeat visitors to customize content, save preferences, enable social sharing, and other personalized features.
  • Targeting cookies that personalize content and ads – These cookies tailor the site experience to user behavior and infer interests to show relevant content and ads.
  • Third-party cookies for extra features and social sharing – These cookies from external platforms add functionality like maps, chat widgets, social media buttons, and integrate social platforms.

Necessary cookies are required to run our site. Other cookie types are optional and require opt-in consent before storing data. Third party cookies are outside our control.

We optimize our site’s performance using a mix of first and third party cookies. You can manage cookie permissions in your browser settings. Contact us with any other cookie category questions.

Accepting and Rejecting Cookies

By continuing to use the Income Series website after seeing our cookie notice, you consent to our use of cookies. If required by law, we will only deploy optional cookies with your explicit permission through an “Accept” or “I agree” confirmation.

Necessary cookies exempt from consent enable core functionality. You can control cookie use through your browser settings and the opt-out link in our notice. Unselecting optional cookies will disable them, but may impact your site experience.

Contact us at contact@incomeseries.com if you have any issues managing your cookie preferences. We aim to be transparent about our practices and provide options to users.

Cookie Consent and Opt-Out

Your ongoing interaction with our website implies your agreement to the use of cookies, as permitted by law. In jurisdictions that mandate explicit consent, a prompt will appear on your screen to inform you about the types of cookies we use and their purposes. Your consent will be actively collected, for instance, by clicking “Agree” or “Accept.” Note that essential cookies are exempt from the consent requirement as per the Privacy and Electronic Communications Regulations. You can alter cookie settings via the “Opt-Out Procedures” link provided below.

Third-Party Links and Extensions

Our platform links to other websites, apps, and browser extensions, some of which are operated by third parties. The privacy practices of these third-party platforms may vary significantly from ours. For example, data collected by an extension we develop could also be managed differently by the browser service itself. Income Series is not liable for the privacy measures or content of third-party services. We urge you to read their privacy policies before engaging further.

The browser extensions or apps we develop only collect and use data to function properly. Customer information is neither sold nor used for other purposes. Details regarding this data collection can be found in the “Use and Sharing of Customer Information” section below.

Should you wish to limit data collection or revoke access permissions for our browser extension or app, you can uninstall them. For broader opt-out options, follow the “Opt-out and Data Subject Access Request Procedures” outlined later in this document.

Online Community & Social Media Interactions

Our site offers interactive features like community forums, message boards, and user profiles. While participating, you may opt for a username that is publicly visible. While you can set privacy preferences in your account, remember that no security measure is foolproof. Exercise caution while sharing personal information online. Income Series is not responsible for any personal data you choose to disclose.

We may collaborate with social media platforms, allowing you to share content easily. Such third-party services may collect information about you and notify your network according to their own privacy policies. If you opt to use these services, we might receive data you’ve shared with these platforms.

Protection of Minors

Income Series’ services are not designed for children under the age of 16. We actively avoid collecting data from minors. If we discover such data collected without parental consent, we promptly delete it. Should you suspect we have information on a child below 16, please reach us via email at contact@incomeseries.com or by mail at Income Series, 401 Ryland St. Ste 200-A, Reno, NV 89502.

Our Commitment to Security

We employ various encryption methods and security protocols to protect your data stored in our systems. Access to customer information is limited to employees and authorized representatives who are bound by confidentiality agreements and who require this data to serve you effectively.

PCI Requirements as a Service Provider

As a trusted partner, we want to make it clear to our customers that we take full responsibility for the security of the cardholder data we manage. This includes data that we store, process, or transmit on your behalf, as well as any impact we could have on your cardholder data environment.

How We Utilize Your Information

We collect and use your Customer Information primarily to fulfill your orders and provide the services you request. Further, we leverage this information for various purposes:

  • Service Improvement: To offer better, personalized services by evaluating, marketing, and analyzing our current offerings.
  • App & Extension Analytics: To track your usage of our applications or browser extensions, aiming to iterate and possibly release more features.
  • Communication: To reach you via email, SMS, and calls regarding updates, events, or services we think you’ll find valuable.
  • Other Purposes: For any other objectives stated in this Privacy Notice.

Sharing Your Customer Information: The Lowdown

Your trust matters to us. Therefore, how we use and share your Customer Information varies based on its purpose. Below is a summary:

  • Third-Party Partners: We collaborate with third parties who provide the products or services you ask for. This extends to operational support for our apps or extensions.
  • No Sales to Advertisers: We don’t sell or share your private data except for the purposes mentioned above.
  • Mobile Data: Rest assured, we won’t share mobile info like text message opt-ins for promotional reasons.
  • Fraud Prevention: We may share data to thwart fraud or scams.
  • Legal Compliance: There could be legal or regulatory reasons to share your data.
  • Ownership Changes: In case of organizational changes like mergers, your information may be transferred to the new entity.

Your Choices: Opt-Out and Data Access

You have control over your information and can choose to opt out in various ways:

  • Email Unsubscribe: Hit the “unsubscribe” link in our emails to remove yourself from specific lists.
  • SMS Opt-Out: Reply “STOP” to discontinue receiving text messages.
  • Data Access: Exercise your rights to know, amend, or delete your stored data.

Internet-Based Advertising Choices

Take charge of your online ad experiences by visiting Opt Out About Ads and Network Advertising. When you opt out, you’ll still see ads—just not personalized ones.

Specific Opt-Out Links

For those who wish to opt out from specific providers, here are quick links:

By comprehensively laying out the way we manage your information, we aim to maintain the trust you’ve bestowed upon us. Feel free to contact us for any clarifications or concerns.

Understanding Your Privacy Rights in California

Navigating the web of privacy laws can be complex, but if you’re a California resident, the California Consumer Privacy Act (CCPA) is designed to protect you. This section unravels the specifics of your rights under CCPA, and how you can assert them. Rest assured, asserting these rights won’t result in any discrimination against you. However, be aware that choosing to opt-out may affect the functionality of our services.

How to Act on Your Rights

To act on your “Right to Know” or “Right to Delete,” consult our guidelines outlined in the Opt-Out and Data Subject Access Request Procedures section.

Right to Know

Hey California residents, did you know you can ask us what we do with your personal data? Yup, it’s your “right to know.” After you’ve submitted your request and we’ve verified your identity, you’ll get the low-down on:

  • What types of personal information we’ve gathered on you.
  • Where we got this information.
  • The reason we’re holding onto or selling this information.
  • Who else gets to see this information.

Additionally, if we’ve either sold or disclosed your information for business needs, we’ll supply you with two distinct lists. One will cover sales, and the other will detail the categories of information we’ve disclosed.

Oh, and let’s not forget—you also have the option to request a copy of your personal data.

Right to Delete

Here’s another one for you. You have the right to ask us to delete your personal data. After receiving your request and confirming your identity, we’ll examine if there are any exceptions that allow us to keep your information. If any exceptions apply, you’ll be the first to know.

If there are no hiccups, we’ll proceed to remove or de-identify your information from our records and instruct our service providers to do the same.

Right to Opt-Out

Don’t want your data to be sold? You have the right to opt-out. But just so you know, we don’t sell any Customer Contact Information or Private Customer Information.

What We Collect, Use, and Share: A Quick Overview

We collect data that can identify you (“CCPA personal information”). Over the last 12 months, here’s the type of information we’ve collected:

  • Identifiers: Yes (Examples: IP Address, name, phone)
  • Customer Records: Yes (Examples: Social security number, bank details)
  • Protected Class Info: No
  • Commercial Info: Yes (Examples: Web usage history)
  • Biometric Info: No
  • Internet Activity: Yes (Examples: Web usage history)
  • Geolocation Data: No
  • Sensory Data: No
  • Employment Info: No
  • Education Info: No
  • Inferences: No

We don’t sell your data. However, we have disclosed your information for business purposes to specific third parties like marketing analytics and client product providers.

Your privacy matters, especially in the digital age. Knowing your rights is the first step in taking control of your personal data. So go ahead, exercise your CCPA rights. We’re here to support you every step of the way.

Opt-Out Rights for Nevada Residents Under NRS Chapter 603A

Residents of the State of Nevada have the right to opt out of the sale of their personal information, as outlined under Nevada Revised Statutes Chapter 603A. To exercise this right, you may contact us at contact@incomeseries.com. Please be aware that Income Series does not currently engage in activities that involve the sale of your personal information as defined under the relevant Nevada law.

Tax Compliance for Purchasers in Washington State

Pursuant to Washington State legislation, certain purchases may be subject to sales or use tax obligations. Not all sellers—including Income Series—may collect retail sales tax during the transaction. Washington State law therefore requires purchasers to file a use tax return under certain circumstances. This notice is in accordance with L. 2017, Section 205(3). For additional details, please visit the Washington State Department of Revenue website.

GDPR Compliance for Residents of the EEA or Switzerland

Residents of the European Economic Area (EEA) or Switzerland are granted specific rights under Regulation (EU) 2016/679, commonly known as the General Data Protection Regulation (GDPR). These rights allow you to access, correct, delete, and otherwise manage your personal data. To exercise these rights, please follow the guidelines listed in the “Opt-out and Data Subject Access Request Procedures” section of our privacy policy. For further information or to opt out of email communications, please visit Income Series Opt-Out Page.

International Data Transfers and Processing

Be advised that the information we collect may be transferred to servers located in North America and are subject to U.S. laws and regulations. Your use of our services signifies your consent to such data transfer and processing as detailed in this Privacy Notice.

Independent Complaint Resolution

Income Series commits to resolve complaints about the collection or use of your personal data in adherence to Privacy Shield Principles. Individuals from the EU and Switzerland with queries or complaints should initially contact Income Series at:

Email: contact@incomeseries.com

Postal Address: Income Series, Privacy Department, 401 Ryland St. Ste 200-A, Reno, NV 89502

Furthermore, Income Series pledges to cooperate with the panel appointed by EU Data Protection Authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) for resolving unresolved Privacy Shield complaints.

Updates to This Privacy Notice

Income Series reserves the right to update this Privacy Notice to reflect changes in our practices. When legally required, we will notify you of any material changes by sending an email to the last email address you provided, by posting the updated notice on our website, or through other legally permissible means.